Effective Date: Jan 1, 2026
At Clean Valley Water, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
- Personal Information: Name, phone number, email address, home address
- Service Information: Details about your home, water system, and service requests
- Payment Information: When applicable, billing and financing details
Website Data: IP address, browser type, and website usage (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
- Schedule appointments and provide services
- Perform water testing and recommend solutions
- Process payments and financing applications
- Communicate with you about your service or inquiries
- Improve our website, services, and customer experience
Send occasional updates, promotions, or offers (you can opt out anytime)
3. Sharing of Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary, including:
- Financing partners (for application processing)
- Payment processors
- Service providers and installers
- Marketing and CRM platforms (e.g., scheduling, customer follow-ups)
All partners are expected to maintain the confidentiality and security of your data.
4. Cookies & Tracking
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and user behavior
- Enhance your browsing experience
You can disable cookies through your browser settings if you prefer.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
6. Your Choices & Rights
You have the right to:
- Request access to your personal information
- Request corrections or updates
- Request deletion of your data (where applicable)
- Opt out of marketing communications at any time
To make a request, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Clean Valley Water
Email: [email protected]
Phone: 559-717-3044